I love everyone in the company - even the cameraman!Brenda Hill
Thank you all so much again
We wanted to thank the MSK Design Build Team for all of their hard work and dedication into making our dream home into a reality! We couldn’t be happier with our new beautiful kitchen, master bathroom, and stunning wood floors as well as all of the other details that you all worked so hard on! You provided us with the expertise in design, planning, and execution we were looking for. We enjoyed working with your talented design team of Kelly and Carol who walked us through every design choice and made what seemed like a daunting process so easy! We also wanted to thank Curt, Chuck, Gary, Sean, George, Ron and Jim for all of their outstanding hard work, attention to detail, and craftsmanship! We enjoyed using your online project management tool Co-Construct, which always kept us informed of all of our design choices and the progress of our remodel. Our project was done on time, within budget, but most importantly, transformed our home into a place that that we love and will enjoy for many years to come! Thank you all so much again and we are already looking forward to working you on our next project!G. & D. Yamamoto, Walnut Creek, CA
We were given a timeline and they beat it!
Demolished, enlarged, and completely remodeled our kitchen. Huge project. We were given a timeline and they beat it. 14 Weeks. They were there everyday except one. (I was grateful for the peace.) Their computer program, Co-construct, allowed instant communication and a complete record of communications. Their designer was invaluable. The workers were competent, skilled, kind, respectful, happy, clean, and cleaned up their mess as they went. They considered our every concern, were always available, and I consider their whole team partners in our happy home. I cannot say enough good things about MSK Design Build.Karen Najarian, Martinez, CA
Delightful to work with
Buying a home that needed major work, and doing so just before leaving the country for 4 months, seemed like an impossible task! But we also thought it would be great to have all the work done by the time we returned…so we set about finding a firm that could provide us with the design and build combination AND who could do it within our travel’s timeframe. With just a month before our departure, we found MSK Design Build on the Internet as a Diamond Certified 5 Star firm in Walnut Creek who was willing to talk with us! Given our tight schedule and concerned with structural issues, the owner Scott Westby came to the house and brought his designer, Linda Bryant. Together we not only determined that the kitchen and bar remodel was doable (we had post tension concrete flooring) but that they could get it done while we were out of the country.
With the turnaround time from design to build extremely short, Linda had already prepared an initial design (having been given a basic floor plan of the existing kitchen) by the time she and Scott first met us at the house. Her ideas were perfect for what we had envisioned; and she and I just plain hit it off personality wise…so we were off to the races. Within just one month, Linda and I, working with my wall color and flooring sample, had picked out all the countertops, cabinetry, appliances, plumbing fixtures. All the while Linda was working to finalize the details of the design. We worked very closely together, with Linda guiding me every step of the way, until we had successfully made all the necessary decisions. Working with Linda was a total joy! She led the way, asking me to focus on one selection at a time; so that each determination built on the last choice made, which was needed before the next one was required. All I needed to do was to make myself available so as to stay on schedule! Linda’s organization not only made the process doable, but she also made it loads of fun! And the final product is everything and more than we had ever envisioned! As I now work in the kitchen, I am still amazed at some of the small things Linda added into the design that have made my working in the kitchen extremely gratifying.
Curt Roth, the foreman on the job, was not only delightful to work with, but was very responsive to our texts or emails as he proceeded through the three month build. Any question we had he answered completely and in a very timely manner. We felt he was always on top of things while keeping the job on schedule; such that, when we returned, the kitchen was done as promised!Hilde and Terry Clark, Lafayette, CA
We highly recommend MSK Design Build.
It was a pleasure to work with a contractor who begins the process and completes the project with no complications or negatives. We had just that kind of perfect experience beginning construction in April and completing our new kitchen at the end of May, 2016.
Our designer, Linda, set the tone by being a great listener and then offering suggestions, most of which we implemented in the design. The next step, meeting with Kat and Scott, made it clear that the process would have open communication, clearly defined scheduling, a professional crew headed by the project manager, Curt, and the neatest and cleanest worksite ever imagined.
We are now the happy owners of a marvelous new kitchen. The problems that inevitably arose were resolved quickly, keeping us on schedule. We are proud that we picked the best contractor possible. We highly recommend MSK Design Build.Ken Haley and Barbara Blum, Walnut Creek, CA
We would wholeheartedly recommend MSK for any home construction project.
MSK Design projected a 12-week construction window. This seemed to us on the long side for an overall simple remodel (new cabinets, appliances, some minor wall modifications, but no major plumbing, gas or structural changes) but we could see progress daily and at the end, they were done 2 weeks ahead of their estimate. One glitch (which MSK actually called our attention to and quickly remedied) that added a week or two to the job was having to remove and replace the countertops because of a mix-up in materials.M. Sayles, Walnut Creek, CA
After what proved to be a smooth construction process it was so exciting to see the dust barriers come down and have the final clean-up! It’s been about two months since the job finished and we love our new kitchen! The materials and design really suit our home and we now have a nice flow between our dining room and kitchen. We happened to see some of our “Before” pictures recently and were amazed at the transformation. When we had our final walk-through with Kat Mullen, one of the owners, and Suzy, our designer, they surprised us with some very thoughtful gifts which confirmed our original feeling that MSK pays attention to detail since the gifts were very much suited to us and to our kitchen. We would wholeheartedly recommend MSK for any home construction project.
We love our new kitchen!
Like most consumers, we interviewed several potential contractors prior to choosing MSK Design. MSK stood out because of their thoughtfulness and attention to detail. We asked a lot of questions of the various businesses in the months prior to making a final decision to remodel our kitchen and in selecting a team. Unlike some other companies, MSK Design was responsive to all our questions and very understanding and supportive throughout. MSK then came to our home and on day one helped us create a vision.
Everyone says remodeling is extremely stressful, but we felt at ease once we saw the team in action. The MSK construction crew was friendly, respected our property, did a great job with the dust barriers and the protection of other rooms. They cleaned up well every day. They did not cut corners and, when we came home every evening, it was reassuring to see everything done appropriately. If we did see something of concern, it was typically minor, such as a nail left unset, for example. All of these issues were resolved quickly. This kudos also applies to the subcontractors, including the tile and floor contractor and the electrician.
MSK also had a great online program for communication between the clients and contractors. This program included the construction timeline which was updated as needed to reflect changes in the schedule. It was very helpful to one’s peace of mind to know what was happening and when, and we could review everything on our own time after work. We also appreciated the handout MSK gave us at the beginning with everyone’s photograph and name so we could recognize the carpenter or plumber or other workers arriving in the morning before we left for work.
MSK Design projected a 12-week construction window. This seemed to us on the long side for an overall simple remodel (new cabinets, appliances, some minor wall modifications, but no major plumbing, gas or structural changes) but we could see progress daily and at the end, they were done 2 weeks ahead of their estimate. One glitch (which MSK actually called our attention to and quickly remedied) that added a week or two to the job was having to remove and replace the countertops because of a mix-up in materials.
After what proved to be a smooth construction process it was so exciting to see the dust barriers come down and have the final clean-up! It’s been about two months since the job finished and we love our new kitchen! The materials and design really suit our home and we now have a nice flow between our dining room and kitchen. We happened to see some of our “Before” pictures recently and were amazed at the transformation. When we had our final walk-through with Kat Mullen, one of the owners, and Suzy, our designer, they surprised us with some very thoughtful gifts which confirmed our original feeling that MSK pays attention to detail since the gifts were very much suited to us and to our kitchen. We would wholeheartedly recommend MSK for any home construction project.Manisha Ojha and Chris Forrest, Martinez, CA
The whole process was collaborative and satisfying.
We are very happy with the renovations that your team planned, designed and implemented. The new kitchen, den, and bathrooms made an old house into much more of the home that we wanted. You changed our house from a dated tract structure into a comfortable custom residence. The crew was very polite and professional with excellent supervision. My wife felt comfortable when they were around and free to ask questions. Your team was helpful in doing those small details that added convenience to the living areas. The whole process was collaborative and satisfying.Nancy & Pat Ireland, Walnut Creek, CA
We are very happy with the finished project!
We are thrilled with our updated remodeled home! The crew were on time, and left the premises clean at the end of each day. Scott’s overall design was better than we had anticipated. We enjoyed the added bonus of working with designer, Suzy Bauer who helped us through all the decision details. Additionally Kat was there with answers to all our questions. We are very happy with the finished project!Olivia Moore-Jones, Walnut Creek, CA
I felt like the design was tailored to us
I loved working with this company start to finish. I felt like the design was tailored to us and at every decision we had the professional insights we needed to make the right selections – aesthetically, budget wise and functionally. I will hire this company to work with again for any future remodel projects.Kelley Lotosky, Walnut Creek, CA
Thank you for delivering such a wonderful experience
Once the inspector gave the final approval on our project yesterday, we decided it would be only fair to share the particulars of our exceptionally positive experience with MSK Design Build.
This has been one of the more complicated projects we have commissioned in more than 40 years of home ownership. It included an addition to the house for a master bathroom, construction of a new roofline over the master suite and kitchen, demolition of a fireplace, replacement and relocation of heating and hot water appliances, as well as the creation of an in-home washer and dryer facility. Everything was designed and executed with rigorous attention to detail, maintenance of a clean work site, and careful (and timely) collaboration with us, the homeowners, concerning every aspect of the project. Each of your skilled employees and subcontractors delivered high quality work at every step. All of them were friendly, knowledgeable, and eager to please us.
The county inspector who came to the house for the final inspection remarked that the addition to our 60 year old home was so consistent with the design and style of the original structure that she couldn’t tell the new from the old. She was very impressed. We see that as an exceptional compliment coming from someone who has undoubtedly seen hundreds of home additions. (By the way, we agree with her)
Finally, every step of the project was completed on a timely basis, beginning with the design and continuing through permitting, demolition, construction, and finish work. Total time to project completion greatly exceeded our expectations.
Thank you for delivering such a wonderful experience. Please share our thoughts with everyone who contributed. See you again next year for the big kitchen project!Steve & Donna Wood, Lafayette, CA
Why The Design Build ProcessJohn Malkovich, Walnut Creek, CA
About The Design & Pricing Processes with MSK Design BuildJohn Malkovich, Walnut Creek, CA